Check In / Check Out

Check-in for arriving guests begins at 2pm however guests who plan to arrive earlier are welcome to preregister and wait until a room becomes available.

Check-out for departing guests is 11am.  Our extended check-out option is based on current availability and demand. In some circumstances late checkout charges will apply.

 

 

Cancellation Policy

Cancellations must be received 48 hours prior to your scheduled arrival. Late cancellations will result in a charge for one night at the quoted rate. These charges will be processed on the credit card currently holding the reservation.

 

 

Group Bookings & Cancellation Policy

A maximum of 10 rooms can be booked when done so several weeks in advance.

A group of rooms may be booked but the room is only reserved when the name and credit card has been received.

Cancellations must be received one week prior to the reservation date. Late cancellations will result in a charge of $25 per room. This charge will be waived if the room is resold.

 

 

Noise/Quiet Hours

To ensure the comfort of all of our guests we seek your cooperation in respecting our quiet hours.

After 11pm for adults. After 10pm for minors.

 

 

Smoking

The Newfoundland & Labrador Tobacco Act strictly prohibits smoking in any public areas.

Note: Silverwood Inn is now a smoke-free hotel. We no longer offer smoking rooms.  A cleaning fee of $200 will charged for smoking in room.

 

 

Pets

For an additional fee of $25 several pet friendly rooms are available. Please note that these rooms are limited in number. You may call the hotel directly for reservations and availability. 1-800-663-4450